OUR STORY ……
We started out as a bricks and mortar Pet Shop, named The Pet Shed. We were present on the main High Street in Burgess Hill for many years. Like many small businesses we began to see our customer’s needs change and how they wished to shop. We adapted to meet this demand with the flexibility that on line shopping offers. This is when ‘Pet Supplies Sussex ’ was launched as our online store.
This has allowed us to continue to serve our local community. Also to continue doing what we love, serving our customers and their loveable pets. We may not see everyone face to face as frequently as we used to. But we are always happy, when we deliver, to see you and your pets. There are plenty of wagging tails when we leave their favourite food!
Over the years we have gained a wealth of experience and knowledge regarding pets and their needs. Animals have been a big part of our lives both personally and professionally. We currently have two Cocker Spaniels, Poppy and Amy and a cat called Arnold. We pride ourselves in giving owners un-biased advice as we are an independent business.
We enable owners to choose the right products at the right price to suit their needs. We understand owners want the best for their pets. Our aim is to help you to have a happy healthy pet so you can enjoy your time together. You and your pets are important to us and we will try our very best to give you, and them, the very best service we can. We cater for an array of pets including dogs, cats, small animals, and birds. We also have a good range of wild bird feeds and accessories.
The website is designed to be simple and straight forward to use. We have hand picked a selection of products for online ordering. If you cannot find what you are looking for on the website. Please contact us and we will happily assist you where we possibly can. Due to variations of product, sizes and type. Not all types may be illustrated, but may be obtainable. Give us a call and we can advise you on price and availability. We are happy to order items in for you. We will always go the extra mile for our customers where possible.
We understand that sometimes you just want to speak to someone regarding a particular issue with your pet. We are happy to listen, give advice and help if we can. You will be able to speak to someone on the phone 01444 250555 during our daily working hours, Monday to Saturday 9am to 5pm. Placing your order could not be simpler. Either online, or over the phone. You can also contact us by email (email@example.com) if this is more convenient, with any questions you may have.
PERSONAL DELIVERY SERVICE
Pet Supplies Sussex offers a free delivery service on orders over £15, for our local areas. We will personally deliver items to you within the following postcode range: RH15, RH16, RH17 BN6 & BN7.
Outside of local post codes covered, we will charge a standard rate delivery fee. Or you are welcome to collect on a prearranged date and time, from our Middleton Common Farm address. Collection of an order is by prior arrangement only, which can be booked at checkout.
We are excited to continue serving our customers and their pets. Whilst supporting our local community and surrounding areas.